Step 1: Check hardware and software requirements
WHAT ARE THE MINIMAL REQUIREMENTS?
What do you need to take a virtual training course?
- A computer with an internet connection (preferably > 10mbps)
- A current internet browser (for example Chrome or Firefox)
- A microphone (a headset for a desktop computer or the built-in microphone in a laptop)
- Optional: a camera
WE RECOMMEND IN PARTICULAR:
- Windows 10 or 8.1 (Pro or Enterprise edition). If you are working with a Mac computer, the at least Mac OSX version 10.11 must be installed. See here for the exact specifications.
- Linux is not supported for Webex.
- A wired, high-speed internet connection. WIFI is possible but test in the pre-check (step 3) if the speed is sufficient.
- We do not recommend using Citrix or Terminal Server to connect. It is
often more convenient and stable to use a local PC or private PC.
- An HTML 5-enabled web browser met cookies, JavaScript ActiveX and plug-ins enabled.
- The ability and privileges to connect to a virtual machine using Remote Desktop Protocol (RDP) or to install the Remote Desktop app if required.
- The ability and privileges to install a Webex client for communication.
- A firewall configuration that provides access to ports 443 and 3389. Proxies must be disabled or configured to allow access. This is usually already the case at home.
- The PC must be able to transmit sound through a headset or speakers. If you want to be able to communicate with the teacher via the PC, a separate or built-in microphone is required.
- To carry out the exercises, it is useful to connect your PC or PCs to two screens. A tablet as an extra screen is also a possibility.